Foundation Series Travel Suitcase – Logo Edition

Returns policy

• Dispatch: Within 24 Hours
• Free shipping across all products on a minimum purchase of $50.
• International delivery time - 7-10 business days
• Cash on delivery might be available
• Easy 30 days returns and exchanges

Shipping policy

Lorem ipsum dolor consectetur adipiscing eiusmod tempor labore dolore magna enim ad minim veniam nostrud. Lorem ipsum dolor consectetur adipiscing. orem ipsum dolor consectetur. Lorem ipsum dolor consectetur adipiscing eiusmod tempor labore dolore magna enim ad minim veniam nostrud. Lorem ipsum dolor consectetur adipiscing. orem ipsum dolor consectetur.

Ascende Athletics – Return Policy
Effective Date: July 14, 2025
Because every Ascende Athletics product is made to order, we do not accept returns or
exchanges unless an item arrives damaged, defective, or incorrect.

🚫 No Returns or Exchanges for:
● Buyer’s remorse or change of mind
● Incorrect sizing due to customer selection
● Delayed delivery caused by carriers
● Normal wear and tear after delivery

Please double-check your size, color, and shipping address before completing your
purchase.

✅ We Will Offer a Replacement or Refund If:
● The product is defective or damaged
● The wrong item was sent
● The print is significantly misaligned or incorrect

🕒 How to File a Claim:
You must notify us within 7 days of delivery by emailing:
📧 support@ascendeathletics.com
Please include:

● Your order number
● A clear photo of the issue
● A short description of the problem

Our team will review your request and respond within 48 hours.

🔄 Approved Claims:
If your claim is approved, we will:
● Send a replacement at no extra cost
● Or issue a refund to your original payment method

📦 Lost or Stolen Packages:
If your tracking shows a package was delivered but you didn't receive it:
● Please check with neighbors, building management, or the local post office
● We are not responsible for packages lost due to incorrect addresses or theft after
delivery

We recommend choosing tracked and insured shipping options where available.

📌 Contact Us
If you have any questions or concerns about your order, we’re here to help:
Ascende Athletics
📧 support@ascendeathletics.com
🌐 www.ascendeathletics.com